Privacy Policy
Introduction
At Auntybnb, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).Collection of Personal Information
We collect personal information that is necessary for our business functions, which include providing housekeeping and remote concierge services for Airbnb hosts. This may include:
Contact details (name, email, phone number, address)
Property information
Airbnb listing details
Payment information
Communication records
Use of Personal Information
We use your personal information to:
Provide our cleaning and concierge services
Communicate with you about our services
Process payments
Improve our services
Comply with legal obligations
Disclosure of Personal Information
We do not sell your personal information to third parties. We may disclose your personal information to:
Our employees and contractors
Service providers (e.g., payment processors, cloud storage providers)
Regulatory authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, modification, and disclosure.Access and Correction
You have the right to access and correct your personal information. To do so, please contact us using the details provided below.Complaints
If you have concerns about how we handle your personal information, please contact us. We will investigate and respond to your complaint within a reasonable timeframe.Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.Contact Us
If you have any questions about this Privacy Policy, please contact us.